If you want to send your watch for repair, please register it online before shipping it to us.
Step 1: Go to our repair portal, create an account or log in to register your repair.
Step 2: Please fill in all required fields and click "Save".
Step 3: Once the repair is added a PDF file will open. This file contains 2x repair form with your unique repair number and an address label.
Put one of the repair forms inside the package and keep one yourself. Stick the address label on the outside of the box.
Step 4: Send the watch to our Service Center with a carrier of your own choice.
*Note: Always include your warranty card or copy of your invoice with the date of purchase.
Send the watch with a trackable service, so you can keep track of your repair shipment.